Last Revised 10/30/2015
This ("Agreement") is between you and RBC Capital Markets, LLC (RBC CM) ("RBC CM", "we" or "us") and contains the terms and conditions that apply to your use of the web-based service ("Website").
RBC CM does not own the Website and does not control the content or any other application of the Website, including any information, services, or access to services provided by or through the Website. The Website is being provided by eMoney and its affiliates. RBC CM has merely provided you with access to the Website and by using the Website you hereby agree that you release and will hold RBC CM harmless for any damages caused by your use of such information or services, including any errors, omissions or breaches of privacy.2. Companies Involved in Providing Services
The Website allows you to access information such as financial news and stock price quotations, account balances, information about your insurance policies and investment accounts through the Internet. Some of the content made available through the Website may be based on, or derived from, information you provided to and/or was gathered by RBC CM. The Website also allows you to view and maintain information about accounts held at various financial institutions in a consolidated manner, store images of documents electronically through the "eVault" feature and contact your Advisor electronically. The Website does not allow you to place any buy or sell orders for securities, investments, insurance policies or other financial products. By signing this Agreement, you represent and agree that you will not transmit any such orders to RBC CM through the Website.
The following information outlines some of to the features of the Website:
This Agreement contains a pre-dispute arbitration clause. By signing an arbitration agreement the parties hereto agree as follows:
You hereby agree to settle by arbitration, before the FINRA Dispute Resolution, Inc., any controversy between you and RBC CM, or its affiliates, or its or their respective directors, officers, employees, Advisors, agents, or Office Personnel, which controversy arises out of this Agreement or any other agreement between you and RBC CM, which relates to your account or transactions, or which in any way arises out of your relationship with RBC CM. Judgment upon the award of the arbitrators may be entered in any federal or state court having jurisdiction.
No person shall bring a putative or certified class action to arbitration, nor seek to enforce any predispute arbitration agreement against any person who has initiated in court a putative class action; or who is a member of a putative class who has not opted out of the class with respect to any claims encompassed by the putative class action until: (i) the class certification is denied; or (ii) the class is decertified; or (iii) the customer is excluded from the class by the court. Such forbearance to enforce an agreement to arbitrate shall not constitute a waiver of any rights under this Agreement except to the extent stated herein.
You acknowledge and agree that this section titled "Predispute Arbitration Clause" shall survive termination of this Agreement.